Notification

AIControlPoint has been specifically designed and built to enable organisations to identify, manage and control incidents and events that may impact on the smooth running of your operations. It is vital that when an incident does occur, the relevant people within your organisation are notified as early as possible so they can take action.

ControlPoint’s AINotify module streamlines the communication process around an incident by automatically providing relevant information directly to the right people by SMS, email, text to voice or pager, helping to remove internal communication barriers and improve incident response times. Recipients of notifications can also confirm receipt and respond to information directly from their phones, with the response automatically recorded within AINotify.

In addition to automatic notification, AINotify can also be used to send ad-hoc messages directly to individual staff members, groups and departments as well as people who do not have a login to the system. AINotify also ensures that you have complete visibility of all notifications taking place within your organisation and the full audit trail of communications gives you information on what was sent, when it was sent, the people who it was sent to and the person that sent it.

AINotify is a SaaS based solution, which means that it can be accessed via any internet connection, 24/7, giving you the confidence that when an incident does occur the right people will have the right information to take control.