Transport

The challenges faced by the transport industry today are unique. No other sector faces the same immediate backlash by customers should an incident occur. Competition is fierce, margins are lower than ever and a problem can erupt at any time. We provide progressive transport companies with the means to minimise the risks faced by daily operations, deal with an issue of any size and track the location and welfare of passengers, staff and vehicles. All of this can be done within minutes and the target escalation time for incident alerts is 30 seconds.

ControlPoint has been collaborating with and support the airline industry for many years and it has improved the way we operate. The work we have done to help easyJet refine their incident management processes has been integral to the way in which ControlPoint can share information. Daily use of ControlPoint to capture even the most minor operational detail has created a very clear picture of what the real risks affecting the business are.

This collaboration has fed into other high risk areas of transport and we now support the daily and crisis operations of rail, air and maritime logistics.

To find out how the work done for them can help you reduce the chance of having a problem and the response time if it does, please email transport@aicontrolpoint.com