Virtual Incident Room

It is impossible to predict and protect against everything that can affect your organisation, but it is important that when the unforeseen does occur that you have the right tools to react quickly and effectively to reduce any negative impact. ControlPoint is an advanced virtual incident room that replicates the entire functionality of a physical incident room and has been proven to significantly improve response times and deliver improved business continuity planning.

ControlPoint’s virtual incident room enables an incident to be managed effectively from anywhere in the world 24/7. Restrictions such as having to get staff to a physical control room or having to update key decision-makers by telephone are removed and employees can focus on, respond to and resolve an incident as quickly and efficiently as possible.

Access to ControlPoint is completely secure via a permission based user login. Once logged in users are presented only with the features and procedures their role requires, removing distraction and ensuring a disciplined approach to business continuity.

ControlPoint enables relevant information from outside the organisation to be fed directly into the virtual incident room, from news feeds to external geographical data, ensuring a full 360 degree view of the situation.

ControlPoint improves visibility of an incident within an organisation by enabling more people to view or interact with the system than would be possible with traditional business continuity processes.

ControlPoint’s virtual incident room provides organisations with a robust business continuity solution that will significantly improve response times and remove barriers to effective incident control.